WEBSITE TERMS OF USE (AUSTRALIA)

Last updated: October 20, 2026.

1. About these Terms

1.1 These Terms govern access to and use of the SSS Group websites located at https://sssgroup.global/en-au/, https://sssgroup.global/en-ca/ and https://sssgroup.global/fr-ca/ and related pages (Website).

1.2 The Website is operated by:

(a) Australia (en-AU pages): Specialised Shutdown Support Pty Ltd (ABN 49 627 692 951) of Unit 30, 63 Knutsford Avenue, Rivervale Western Australia 6103 (SSS Australia);

(b) Canada (en-CA and fr-CA pages): SSS Group Canada Ltd of 20 Wellington Street East, Suite 500, Toronto, Ontario, M5E1C5, Canada (SSS Canada).

1.3 In these Terms, SSS, we, us and our mean SSS Australia for the Australian pages and SSS Canada for the Canadian pages.

1.4 The Website is provided for general informational purposes only and does not create any contractual obligations.

2. No offer and no reliance

2.1 The Website does not constitute an offer to provide services. Any services are provided only under a separate written agreement (e.g. MSA, SOW, purchase order accepted by SSS).

2.2 Information on the Website is general in nature, may not be accurate or complete, and may not reflect site-specific, operational or safety requirements.

2.3 You must not rely on Website content as professional, technical, legal or financial advice.

3. Acceptable use

3.1 You must use the Website lawfully and not:

(a) interfere with or disrupt its operation;

(b) introduce malicious code;

(d) infringe intellectual property rights.

4. Intellectual property

4.1 All Website content is owned or licensed by SSS.

4.2 You may use content for internal business reference only and must not reproduce or distribute it without consent.

5. Recruitment and submissions

5.1 If you submit CVs, resumes or personal information:

(a) you consent to its use for recruitment, hiring, mobilisation, compliance and related purposes;

(b) you confirm the information is accurate and you have authority to provide it.

6. Third-party links

6.1 We are not responsible for third-party websites linked on the Website.

7. Disclaimer and limitation of liability

7.1 To the maximum extent permitted by law:

(a) the Website is provided “as is”; and

(b) we exclude all liability for loss arising from use of or reliance on the Website, including any indirect, consequential or economic loss.

7.2 Nothing in these Terms excludes any right or remedy that cannot be excluded by law, including under the Australian Consumer Law.

8. Security

8.1 We do not warrant the Website is secure or error-free. Users are responsible for their own cybersecurity measures.

9. Privacy

9.1 Personal information is handled in accordance with our Privacy Policy: https://sssgroup.global/en-au/privacy-policy/ (Australia), https://sssgroup.global/en-ca/privacy-policy/ (Canada) or https://sssgroup.global/fr-ca/privacy-policy/ (Canada, French).

10. Governing law

10.1 Australia: for the Australian pages, these Terms are governed by the laws of Western Australia.

10.2 Canada: for the Canadian pages, these Terms are governed by the laws of Ontario and the applicable federal laws of Canada.

11. SMS messaging terms

11.1 Program: SSS sends SMS / text message notifications to people who have opted in, for example recruitment and onboarding updates, job, roster and mobilisation notices, travel details, safety alerts, sign-in codes and replies to enquiries. The sender is Specialised Shutdown Support Pty Ltd in Australia and SSS Group Canada Ltd in Canada and the United States.

11.2 Opt-in: you opt in by providing your mobile number and ticking the (unticked by default) SMS consent box on our website or onboarding forms, or by agreeing in writing. Consent to receive SMS is not a condition of any purchase or of engagement with us.

11.3 Message frequency: message frequency varies.

11.4 Pricing: message and data rates may apply.

11.5 Opt-out: reply STOP to any message to unsubscribe. You will receive one message confirming that you have been unsubscribed and will receive no further SMS unless you opt in again.

11.6 Help: reply HELP to any message to receive help, or email customer support at info@sssau.com (Australia) or info@sssca.com (Canada).

11.7 Carriers are not liable for delayed or undelivered messages.

11.8 Privacy: mobile numbers and SMS opt-in consent are never shared or sold to third parties or affiliates for marketing. See our Privacy Policy (links in section 9).

12. MySSS mobile app

12.1 The MySSS app is provided by SSS for use by SSS employees and contractors in connection with their work. Accounts are issued by SSS; access ends when your engagement ends or SSS closes your account.

12.2 You must keep your sign-in details confidential, use the app only for SSS work purposes and in line with SSS policies (including safe use of phones on site and while driving), and not upload content you do not have the right to share.

12.3 If you download the app from the Apple App Store, your use of it is also subject to Apple’s Licensed Application End User License Agreement. Apple is not responsible for the app or its content.

12.4 You can ask us to delete your account at any time, as described in our Privacy Policy.

13. Contact

13.1 Australia: customer support email info@sssau.com; Unit 30, 63 Knutsford Avenue, Rivervale Western Australia 6103.

13.2 Canada: customer support email info@sssca.com; 20 Wellington Street East, Suite 500, Toronto, Ontario, M5E1C5, Canada.